Terms & Conditions for website use and enquiries
These Terms & Conditions explain how this website may be used, the basis on which information is provided, and the responsibilities that apply when you browse the site, submit an enquiry, or communicate with info@drpradhan.co.uk.
Please read these terms before using this website
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use this website.
These terms govern the use of the website only. They do not automatically create a doctor-patient relationship, solicitor-client relationship, or contractual instruction for medico-legal work unless and until a separate engagement or instruction is formally accepted in writing.
Throughout these terms, “we”, “us” and “our” refer to [INSERT LEGAL ENTITY / PRACTICE NAME], and “you” refers to any person visiting the website, making an enquiry, or otherwise using the site.
1. Permitted use of this website
You may use this website for lawful purposes only. You agree not to use the website in any way that breaches applicable laws or regulations, is fraudulent, harmful, defamatory, abusive, or interferes with the security, availability, or integrity of the site.
You must not knowingly introduce viruses, malware, malicious code, or attempt to gain unauthorised access to the website, hosting environment, forms, databases, or connected systems.
We reserve the right to restrict, suspend, or withdraw access to the website, or any part of it, where necessary for operational, security, legal, or maintenance reasons.
- misuse the site or attempt unauthorised access to any part of it
- copy, scrape, republish, or exploit content without permission
- submit false, misleading, or incomplete enquiry information
- use the site in a way that disrupts performance or compromises security
2. Website content and professional information
The content on this website is provided for general informational purposes only. It is intended to give an overview of services, areas of practice, and contact routes, but it does not constitute legal advice, medical advice, treatment advice, or a guarantee that any particular case will be accepted.
While reasonable efforts are made to keep the content accurate and up to date, we do not warrant that all information on the site is complete, current, or error-free at all times.
Any decision to instruct services, seek expert input, or rely on website content should be supported by direct communication and, where applicable, formal written terms of engagement.
- website content is not a substitute for tailored legal or clinical advice
- submitting an enquiry does not guarantee acceptance of instruction
- availability, fees, and timescales must be confirmed separately
- formal engagement begins only when accepted in writing
3. Enquiries, communications, and proposed instructions
Where this website includes enquiry forms, contact forms, telephone details, or email contact options, those routes are provided to allow initial communication only.
Submission of an enquiry does not create a contractual relationship and does not mean that a case, referral, or instruction has been accepted. We may decline, defer, or redirect enquiries at our discretion, including where the matter falls outside the relevant area of expertise, presents a conflict, or lacks sufficient information.
You are responsible for ensuring that any information you submit is accurate, lawful to disclose, and appropriate to send through the relevant contact route. Highly sensitive information should only be sent in accordance with agreed secure procedures.
Before sending case material
Do not assume that sending confidential documents through a public contact form is appropriate unless your secure submission process specifically allows it. Insert your actual secure transfer wording here if needed.
4. Fees, quotations, and payment terms
Any fee information shown on this website is indicative only unless expressly stated otherwise. Formal fee arrangements, payment terms, cancellation provisions, report scope, and related conditions will normally be confirmed separately in writing before any instruction is accepted.
| Item | Replace with your wording |
|---|---|
| Quotations | All quotations are subject to case details, complexity, records volume, and availability. |
| Payment terms | Invoices are payable within [INSERT NUMBER] days unless otherwise agreed in writing. |
| Cancellations | Cancellation fees may apply where appointments or reserved work are cancelled after acceptance. |
| Late payment | We reserve the right to suspend work, withhold deliverables, or apply lawful recovery measures. |
5. Intellectual property rights
Unless otherwise stated, all content on this website, including text, design, branding, graphics, logos, layout, and original written material, is owned by or licensed to Dr. Pradhan and is protected by applicable intellectual property laws.
You may view, download, and print material from the website for your own lawful internal use only. You may not reproduce, distribute, modify, publish, frame, mirror, or commercially exploit any content without our prior written permission.
- website copy, page structure, and legal content formatting
- logos, brand elements, and visual assets
- custom service descriptions and practice-area summaries
- downloadable materials, graphics, and original documents
6. Third-party links and external resources
This website may contain links to third-party websites, platforms, or resources for convenience only. We do not control those external sites and do not accept responsibility for their content, availability, security, privacy practices, or any loss arising from their use.
Inclusion of a link does not imply endorsement, approval, or recommendation unless explicitly stated.
Related policies
You should link this page to your Privacy Policy and Cookie Policy so the legal trio stops arguing and works together properly.
7. Limitation of liability
To the fullest extent permitted by law, we exclude all implied warranties, representations, and conditions relating to the use of this website. We shall not be liable for any indirect, consequential, or economic loss, loss of profits, loss of opportunity, loss of data, or business interruption arising from use of, or inability to use, the website.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.
8. Privacy, cookies, and data handling
Any personal data collected through this website will be handled in accordance with our Privacy Policy and Cookie Policy. By using the site and submitting information, you acknowledge that such processing may be necessary for website administration, responding to enquiries, security, compliance, and service-related communications.
You should ensure that any personal or case-related information submitted through the site is lawful to share and limited to what is reasonably necessary at the relevant stage.
- how personal data is collected, used, and retained
- what cookies or tracking technologies are used
- how users may contact you about privacy matters
- what lawful bases or secure transfer methods apply
9. Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes to the website, business operations, legal requirements, or service arrangements. The latest version will always be the version published on this page.
Continued use of the website after any update constitutes acceptance of the revised terms.
If you have questions about these Terms & Conditions or require clarification about website use, enquiries, or formal instruction arrangements, please contact:
Legal Entity: THRIVE TMS LTD
Email: info@drpradhan.co.uk
Telephone: 0121 752 6060
Address: Abacus Court Bull Street, Harborne, Birmingham, England, B17 0HH